Contact Center Solutions
Contact Center
Improve your customer-brand relationship. Manage and centralize all interactions with your customers across all channels.
Manage, optimize and generate sales opportunities in your contact center.
Reduce cost
Invest in a centralized, intelligent and personalized service. Reduces operating costs.
Automate your interactions
Automate and improve the management of contact with your customers in all channels.
Offers personalized attention
Improve your customers’ experience through each interaction.
Reduce Management Problems
Improve interactions with your customers and prospects.
Reduce your response times
Solve queries in an agile and efficient way with multiple simultaneous calls.
Provide a personalized experience
Call flows, smart voice recognition and digital channels.
Build loyalty to your customers
Maintain constant communication with your customers and offer your products or services promptly.
Set your teams up for success
Contact Center Software
Provide immediate attention to your customers in all channels.
Speech recognition
In contact centers, Interactive voice response (IVR) systems use automatic speech recognition to enhance the customer experience.
Central communication IP PBX
A cloud contact center is a central internet-based communication hub that enables and stores data on inbound and outbound calls of an enterprise.
Statistics and monitoring
Improve the quality of your call center with detailed statistics and call monitoring.
Call flow design
Smart call routing based on pre-defined rules adapted to your preferences. Manage all calls coming into your contact center step by step.
Create more sales opportunities
Guarantee a high standard in the quality of customer service and directly improve the growth of your business.
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Contact Center Software
Maintain a local presence with an international phone number and run your virtual call center from anywhere in the world.
Real-time data
Using advanced call center analytics, your team can measure and improve communication with customers. With real-time analytics, you can live-track the performance of your agents.
Call Quality
Enjoy high-quality calls with guaranteed latency and minimal jitter.
Reduces administrations problems
All channels and integrated CRM to improve management and customer service.
Reduce operating cost
Make strategic decisions based on the most important indicators of your company and reduce operating costs.
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+600 Happy customers trusted IntiCo
Improve every interaction with your customers
We help you provide an excellent and personalized experience to your clients.
