Connect With Customers Through Omnichannel Telegram for Better CX
Integrate the Telegram channel to provide your customers with seamless conversation across channels.
Leading brands trust IntiCo
Meet expectations with Telegram customer service
Telegram enhances customer support delivery to engage customers in their preferred channel and create happy customer experiences.
Accelerate CX with one team inbox
Move away from multiple email inboxes. Handle support workload on a single platform.
Lead support teams to reach their full potential
Role-based permissions, intuitive dashboards, and real-time performance data.
Engage clients with multimedia chat
Enable customers to send pictures, videos, audio, or documents.
Building an Effective Telegram Strategy for Customer Support
Telegram Messaging Elevates Customer Support Offerings in the Digital Transformation Journey.
0M
monthly active users worldwide choose Telegram as their daily messaging app.
0B
the number of daily messages sent by Telegram users worldwide daily.
0%
the average message opening rate on Telegram.
Ticketing system, bots, saved responses, file sharing, and unlimited chat history.
Telegram Channel | OMNI Solutions
Best Practices for Telegram Customer Support Delivery
An effective Telegram text messaging strategy encompasses certain best practices:
+600 Happy customers trusted IntiCo
Improve every interaction with your customers
We help you provide an excellent and personalized experience to your clients.
