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STARTING AT

BasicFor particular features needs
$ 750
Per month
Billed Monthly
Omnichannel Module
1 OpenCX AI Conversational ChatBot.
1 Webchat Channel.
Up to 5,000 OpenCX AI Transactions per Month (Query/Response).
AI Training Module
Training Based on Documents (Up to 2 Documents).
Analytics BI Module
Basic Dashboards.
Starting at
StandardFunctionality with minimal features of each module.
Talk to us
Per month
Billed Monthly
Omnichannel Module
1 OpenCX AI Conversational ChatBot.
1 Webchat Channel.
Up to 10,000 OpenCX AI Transactions per Month (Query/Response).
Training Module
Training Based on Documents (Up to 10 Documents).
Analytics BI Module
Basic Dashboards and Standard Metrics.
Integrations Module
API usage for input/output workflows.
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BusinessMore capabilities and support for growing companies.
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Per month
Billed Mothly
Omnichannel Module
1 OpenCX AI Conversational ChatBot.
1 Webchat Channel.
Up to 25,000 OpenCX AI Transactions per Month (Query/Response).
1 Instant Messaging Channel (WhatsApp or Messenger).
1 Messaging Channel (SMS or Email).
Additional User Licenses.
Training Module
Training Based on Documents (More than 10 Documents).
Training Based on Webscraping (Up to 2 Websites).
Training Based on Learning Process (QA Stage with Internal Users).
Analytics BI Module
Basic Dashboards and Standard Metrics.
Customization of KPIs and generation of periodic reports.
Integrations Module
API usage for input/output workflows.
Integration with a Standard Plataform (Example: Travelclick, Shopify) through Inticonnect (HUB).
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EnterpriseFull featured solution designed for large use cases.
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Per month
Billed Monthly
Omnichannel Module
1 OpenCX AI Conversational ChatBot.
1 Webchat Channel.
Up to 50,000 OpenCX AI Transactions per Month (Query/Response).
1 Instant Messaging Channel (WhatsApp or Messenger).
1 Messaging Channel (SMS or Email).
Additional User Licenses.
1 OpenCX AI Conversational Voicebot.
1 DID Number for Voicebot Calls.
Optimized SLA Support.
Training Module
Training Based on Documents (More than 10 Documents).
Training Based on Webscraping (More than 2 Websites).
Training Based on Learning Process (QA Stage with Internal Users).
Training Based on Learning Process (Production Stage with Live Users).
Analytics BI Module
Basic Dashboards and Standar Metrics.
Customization of KPIs and generation of periodic reports.
Enterprise forecasts, simulations and interactive dashboards..
Integrations Module
API usage for input/output workflows.
Integration with a Standard Plataform (Example: Travelclick, Shopify) through Inticonnect (HUB).
Integration with new external platforms or Marketplaces..
API customization, and support for complex systems.
Features Basic Standard Business Enterprise
Omnichannel Module Unify all your communication channels, from social media to direct interactions, into a single seamless experience.
AI Conversational Chatbot OpenCX AI Conversational ChatBot.

1

1

1

1

Webchat Channel

1

1

1

1

OpenCX AI Transactions per Month (Query/Response)

Up to 5,000

Up to 10,000

Up to 25,000

Up to 50,000

Instant Messaging Channel (WhatsApp or Messenger)

1

1

1

Messaging Channel (SMS or Email)

1

1

Additional Licenses Additional User Licenses.
OpenCX AI Conversational Voicebot.

1

DID Number DID Number for Voicebot Calls.

1

SLA Support. Optimized SLA Support.
Training Module Learning models that integrate sources such as documents, web scraping, and natural language processing.
Training Based on Documents Training Based on Documents.

Up to 2 documents.

Up to 10 documents.

More than 10 documents.

More than 10 documents.

Training Based on Webscrapping Training Based on Webscrapping.

Up to 2 websites.

More than 2 websites.

Training Based on Learning Process (QA Stage with Internal Users)
Training Based on Learning Process (Production Stage with Live Users)
Analytics BI Module Gain access to detailed analytics, key performance indicators (KPIs), and projections, turning data into strategic decisions.
Basic Dashboards and Standard Metrics. Basic Dashboards and Standard Metrics.
Advanced Dashboards Tailor Made Dashboards and Advanced Metrics.
Custom KPIs and Reports Customization of KPIs and generation of periodic reports.
Custom Dashboards Enterprise forecasts, simulations and interactive dashboards..
Integrations Module Connect OpenCX with your favorite tools like Shopify, TravelClick, or custom systems, seamlessly adapting to your digital ecosystem.
API API usage for input/output workflows.
Integration Platform Integration with a Standard Plataform (Example: Travelclick, Shopify) through IntiConnect (HUB).
Integration External Platform Integration with new external platforms or Marketplaces..
API Customization API customization, and support for complex systems.