Survey Management
Create, schedule, run and analyze smart surveys
Improve the efficiency of your telephone surveys and make better strategic decisions based on data relevant to your business and customers.
All in One Survey Management
Revolutionizing Interviewing with Omnichannel Software
Get the insights you need to delight customers, boost loyalty, and create a culture of customer centricity.
What We Offer
Sample Fulfillment
Delivery of an effective sample of validated working numbers.
IntiCo’s process and technology assure a high level of effective number stratification and quotas control.
IntiCo builds the sample following the needed criteria.
IntiCo offers screening services to validate and clean samples.
Sample Management
Powerful dashboard to monitor performance at different levels: interviewers, strata, samples, day-parts, disposition codes, etc.
Stratification and quotas control.
Filter to qualify the respondent before starting the survey itself.
Unique ID system to offer another level of data privacy.
Assign samples to surveyors by strata as needed.
Capabilities for managing call recordings.
Survey Delivery
IntiCo offers 2 alternative methods to deliver surveys:
Virtual agent or callout with conversational analysis that delivers high simultaneous call volume. Ask for Sprach.
– Speech analytics with Text to Speech and Speech to Text with feeling analysis.
– Record and manage the call recordings.
– Speech analytics with Text to Speech and Speech to Text with feeling analysis.
– Record and manage the call recordings.
A platform for sending massive two-way SMS* available in some countries. Ask for Channelty.
Survey Management
Go beyond collecting feedback-deliver better experiences that drive your business.
Survey design and development
Sample Management adapts to your needs. Add more channels easily. Hire by project or the time you need. We can design and develop a survey for you.
Efficient
The entire survey process on the same platform, available on all devices.
Offline & Online
Our platform is available offline for cases of bad connectivity.
Create automated and intelligent surveys for each client
Powered by Dooblo SurveyToGo Collect data with SurveyToGo CATI alone or as multi-mode CATI-CAWI-CAPI and maintain a single dataset. Enable complex survey logic with support for branches, jumps, filters, loops, and pipes. Apply rotation and randomization for questions or chapters.
Smart technology
Collect data with SurveyToGo CATI only or as a multi-mode CATI-CAWI-CAPI and maintain a single dataset.
Enable complex survey logic with support for branching, skipping, filtering, looping, and piping.
Apply rotation and randomization for questions or chapters.
Omnichannel
Omnichannel Interviewing Capabilities
Revolutionizing Interviewing with Omnichannel Software.
Improve your CX witth AI
Discover the Features of OpenCX
We help you provide an excellent and personalized experience to your clients.